Orders are generally dispatched within 2-3 days. However, larger orders may experience a slight delay in shipment. Rest assured, we will send out your package at the earliest opportunity. If you have any questions, feel free to contact our customer service at coolbrickzzz@gmail.com.

We use fully traceable logistics for most orders. Once your package has been successfully shipped, you'll receive a Tracking Number, which can be found under the 'Track your order' section in the footer of our website. If you've selected Tracked Packet International, you will receive a tracking number to monitor your shipment. However, if you opted for Small Packet International Air, this service does not provide a tracking number.

If you notice any issues or if your tracking information hasn’t been updated, please contact us at coolbrickzzz@gmail.com, and we'll assist you in resolving the issue.

We will ship the package to the address provided in your order, so please ensure the address is accurate before finalizing your purchase. If you need to make any changes to the address, please contact customer service at coolbrickzzz@gmail.com promptly before the order is dispatched.